Privacy Policy
Effective Date: 02/16/2026
MONARCA ENT ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mmgconcerts.com/, purchase tickets, sign up for updates, or communicate with us via SMS, email, or other channels.
By using our website or providing your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Billing and mailing address
Payment information
Any other information you voluntarily provide
Device & Usage Information
IP address
Browser type
Device identifiers
Pages visited
Time spent on site
Referral source
Communication Data
SMS opt-in status
Message responses
Email engagement
Customer service inquiries
2. How We Collect Information
We collect information through:
Ticket purchase forms
Contact forms
SMS opt-in forms
Newsletter sign-ups
Customer support interactions
Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
Process ticket purchases
Send order confirmations and event reminders
Provide customer support
Send marketing and promotional messages (if opted in)
Improve website functionality and services
Comply with legal obligations
4. SMS Messaging & Mobile Information
By providing your mobile phone number and opting in, you consent to receive SMS messages from MMG Concerts.
These may include:
Ticket confirmations
Event reminders
Event updates
Customer support responses
Promotional messages about upcoming events and special offers (if marketing consent is provided)
Message frequency varies.
Msg & Data Rates May Apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at mmgconcert@gmail.com or (805) 441-4022.
Consent to receive SMS messages is not a condition of purchase.
We do not sell, rent, or share mobile numbers or SMS opt-in data with third parties for marketing purposes. Mobile information will only be shared with service providers strictly necessary to deliver messaging services (such as SMS platform providers).
5. How We Share Information
We do not sell or rent your personal information.
We may share information with:
Trusted service providers assisting in operations (payment processors, CRM systems, SMS/email providers)
Legal authorities if required by law
Business partners only when necessary to fulfill services you have requested
All third parties are required to maintain confidentiality and protect your information.
6. Your Rights & Choices
You may:
Opt out of SMS by replying STOP
Opt out of marketing emails by clicking the unsubscribe link
Request access to your personal information
Request correction or deletion of your data
To make a request, contact us at:
mmgconcert@gmail.com
We will respond in accordance with applicable laws.
7. Cookies & Tracking Technologies
We use cookies and tracking tools to:
Analyze website performance
Improve user experience
Deliver relevant advertising
You may disable cookies in your browser settings, though some features may not function properly.
8. Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of any modifications.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
MONARCA ENT
Email: mmgconcert@gmail.com
Phone: (805) 441-4022
Address: 1101 S Broadway Suite A